Verizon compensates for outage with $20 voucher

Telecommunications company Verizon is offering its customers $20 on Thursday if they were affected by an hourslong network outage on Wednesday.

This outage started at 12:30 p.m. EST and continued for roughly 10 hours. At its peak, Down Detector reported more than 180,000 issues. The last time Verizon had a major outage was in October 2024. 

“Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves,” Verizon wrote in an X post Thursday. “We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.”

Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To