Uber must pay $1.1 million dollars to a blind San Francisco woman who was repeatedly refused rides by drivers who didn’t want her seeing eye dog, Bernie, in their car.
In the Thursday ruling, mediators found that Uber drivers must comply with the Americans with Disabilities Act, or else the company is liable.
That’s the case even though most drivers operate as independent contractors, the ruling said.
Arbitrators awarded Lisa Irving between $4,000 and $75,000 in damages for each incident of discrimination, depending on the severity of the bias, for a direct payment of $324,000. She was also awarded more than $800,000 for legal costs.
In one of the most severe incidents, a driver stole Irving’s phone and filed a false police report against her, according to the ruling.
In another, a driver tried to kick her “out of his car at least fifteen times, at one point pulling over to demand she get out in a dangerous area,