Coinone, one of South Korea’s top four cryptocurrency exchanges, has reopened its offline customer center in Seoul. According to a report from The Korea Herald on April 29, the center was initially opened back in September 2017 but had since been closed due to a company decision to focus on other business activities.
Now, having seen new crypto exchange user registrations increase at a rate of 20 times above usual in the first quarter of this year, the exchange is resuming its offline services for customers. As of the end of this month, the Herald reports that Coinone has close to 2 million users in total.
In addition to reopening an offline center, Coinone is reportedly doubling its staff to help meet the demands for information and assistance from a swath of new customers.
This trend toward resuming in-person customer services appears to be spreading in South Korea, with Bithumb — the country’s second-largest, if recently troubled, exchange — also opening an