Thai SEC launches digital hotline for Zipmex users

Thai SEC launches digital hotline for Zipmex users


In the aftermath of the Thai cryptocurrency exchange Zipmex stopping withdrawals last week, local financial regulators are stepping in to look into potential losses by investors.

Thailand’s Securities and Exchange Commission (SEC) is taking action to collect all necessary information from investors on how they have been affected by issues on Zipmex.

The regulator officially announced on July 25 that Zipmex customers can submit information via an online forum on the Thai SEC’s official website.

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The SEC has received a number of complaints from people affected by Zipmex after the crypto exchange temporarily suspended withdrawals of the Thai baht and digital assets on July 20, the regulator said.

“In the past, the SEC issued a letter requesting the company [Zipmex] to provide an efficient system to contact customers

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