Survey Finds More Than 1/3 Of Americans Would Be Fine ‘Never’ Entering A Store Again

Survey Finds More Than 1/3 Of Americans Would Be Fine ‘Never’ Entering A Store Again


The pandemic has seemed to create “radically-altered consumer preferences” in retail shopping experiences, according to a Tuesday press release from 3D vision company Sense Photonics announcing survey results conducted with help from The Harris Poll.

The “radically-altered consumer preferences show that consumers want to shop without human interaction,” per the press release. More than one-third of Americans — 35%, to be exact — said they “would be okay with never making retail purchases in-store again,” the survey results showed.

However, 72% of Americans say they’re “more likely” to make the trek to a retail store if they offer “contactless, curbside pickup.” (RELATED: Amazon To Hire 100,000 To Staff New Warehouses, Handle Expected Shopping Surge)

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Survey results from Sense Photonics and The Harris Poll released Tuesday.

Survey results from Sense Photonics and The Harris Poll released Tuesday. (Image courtesy of Sense Photonics)

“Consumer shopping preferences are shifting and retailers are starting to adapt to a frictionless experience,” said Sense Photonics CEO Shauna McIntyre. She went on to say new technologies, like 3D vision systems developed by Sense Photonics, are “essential to scaling time-sensitive processes like order fulfillment.”

The online survey conducted

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