Spirit Airlines has released a response to a video that went viral across social media platforms on Monday that showed an unidentified flight attendant telling a family to get off the plane due to their two-year-old’s unwillingness to wear a face mask.
In the statement, which was shared to Twitter, Spirit Airlines falsely claimed the dispute was over the adults in the party, who the airline claims were “not complying with the federal mask requirement”:
We’re aware of incorrect information circulating about Spirit Airlines Flight 138 from Orlando to Atlantic City. The flight was delayed due to the adults in a party not complying with the federal mask requirement. We have allowed the Guests to continue on the flight to their destination after assurances of compliance. The safety of our Guests and Team Members is our top priority.
— Spirit Airlines (@SpiritAirlines) April 5, 2021