REAL ID uptake only 21%; PennDOT halves answering time on calls

REAL ID uptake only 21%; PennDOT halves answering time on calls


(The Center Square) — PennDOT is noticing more Real IDs issued in the commonwealth — but expects only a quarter of residents to have them by the federal deadline in 2025.

By February, 20.8% of Pennsylvania drivers opted in to REAL ID, about 2.1 million people. For May, the uptake rate has slightly improved to 21.3%, PennDOT Deputy Secretary Kara Templeton noted during the State Transportation Commission meeting on Wednesday.

“We’ve anticipated a 25% adoption rate by the time of the compliance date, so we’re still tracking to meet that target,” Templeton said.

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Federal law will require a REAL ID to enter federal buildings or for commercial flights starting May 7, 2025, but non-REAL ID licenses can be used for state purposes. The mandate has

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