How can legal chatbots enhance access to justice?

How can legal chatbots enhance access to justice?

Legal chatbots gather information from users, process that data, find applicable legal information and give the user advice or refer them to a qualified lawyer if necessary.

Here are the general steps of how legal chatbots function:

Information gathering

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The chatbot gathers data from the user via queries or prompts, which may include the nature of the legal issue, the location and any other relevant information. 

When a user first accesses the chatbot, a message asking about the nature of their legal problem is displayed to them. Suppose the user responded that they have a traffic ticket and wish to contest it. To acquire the applicable information, the chatbot asks for additional details, including the location, time and nature of the infraction.

Processing the

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