Most drivers don’t expect to hear from the federal government — unless something has gone very wrong.
But this month, more than 168,000 Americans opened their mailboxes to find checks from the Federal Trade Commission, tied to a case that exposed widespread deception in the vehicle service contract industry.
The FTC’s action may be a turning point, signaling that regulators are paying close attention to misleading automotive advertising.
The fallout is significant: More than $9.6 million is being returned to consumers who were misled and often left paying for repairs they believed were covered by CarShield and American Auto Shield.
It’s one of the largest automotive-related refunds of the year — and it raises serious questions about how these companies operate, what consumers should watch for, and whether the
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