Forget service with a smile — these days I'd settle for service from a human

Forget service with a smile — these days I’d settle for service from a human


After a week of dealing with service calls to my internet company and having to go to many more stores than usual, I suspect there’s a coordinated campaign to prevent humans from talking to each other.

I’m not entirely kidding. Have you noticed, especially since the “pandemic,” that it’s becoming the new-normal to be stopped from speaking to other people? We’re now directed to “interface” with machines. It happens on the phone, at gas stations, at grocery stores, at restaurants.

There’s something so off about walking up to the register while one lone employee stands in front of the cigarette case and monitors you while you do his job.

Have you been handed a piece of paper with a QR code on it when you’re seated at a

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