Cause Of Verizon Outage Revealed, Company Offers “Account Credit” To Impacted Customers

Telecom giant Verizon said a “software issue” was the culprit behind widespread outages on Wednesday.

Major Cell Phone Carrier Experiences Widespread Outages

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The cell phone carrier said it would provide a $20 account credit to those affected by the outages.

“Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their