Cape Cod restaurant closes for ‘day of kindness’ after enduring customers’ abuse

Cape Cod restaurant closes for ‘day of kindness’ after enduring customers’ abuse


After customers verbally abused their staff so badly the staff was reduced to tears – one restaurant in Cape Cod closed its doors for a “day of kindness”.

Customers at Apt Cape Cod in Brewster, Mass, have been particularly abusive this summer, but the straw that broke the camel’s back came last Thursday when Brandi Felt Castellano, the restaurant’s co-owner, told The New York Times a man verbally tore down a young worker who told the customer that he was not able to take his breakfast order because the restaurant had not opened for the day.

“I never thought it would become this,” the shocked restaurateur told the Times.

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“As many of our guests and patrons treat us with kindness and understanding, there have been an astronomical influx daily of those that do not, swearing at us, threatening to sue, arguing and yelling at my staff, making team members cry,” Felt Castellano and her wife Regina Felt Castellano, wrote

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