Google has reportedly begun informing some small business owners that they will soon have to pay to continue to use their email and other apps after a decade of free use. One small business owner says, “They’re basically strong-arming us to switch to something paid after they got us hooked on this free service.”
The New York Times reports that Google informed small businesses earlier this year that they would no longer be able to use a customized email service and other workplace apps for free. For many business owners, this felt like a betrayal after years of using Google’s products.
The NYT spoke to one business owner, Richard J. Dalton Jr., who operates a scholastic test-prep company in Vancouver, British